Frequently Asked Questions

How Long Have Thermodynamics Been Around?

Thermodynamics was actually discovered in 1829 by a French physicist but the patented technology gave birth to the first thermodynamic system in its present form in 1990.

Can the Magic Box be installed in any area?

Yes, it is particularly suitable for countries like the United Kingdom where we are not known for our hot sunny days. The system has been used extensively in Norway and Denmark, where thermal solar is not a viable option due to their prolonged cold weather.

Is installation easy and quick?

Yes. Due to the unique and innovative features, the Magic Box fits to your existing cylinder and can be installed in about 4 hours. It simply connects to your existing hot water pipes.

Will I be able to generate hot water without other sources of power in days without sun?

Yes. The refrigerant liquid circulating at a negative temperature inside the panel is able to collect more solar power than a normal liquid, and even in days when the weather is cold and at night time. Due to a temperature gradient, the solar panel is able to capture the heat in the environment and transfer it to the water. Thus, the system guarantees hot water up to 55°C. In fact the system will work 24/7 whether it is cloudy, raining, windy, frosty or snowing.

Do the collector panels have to be installed on the roof?

No, they can be fitted vertically to a wall on a terrace or on the roof .

Will the Panels Rust?

No, they are made of anodised aluminium so they will not corrode.

Does the water get hotter if I use more than one panel?

No, the water will heat up to a maximum of around 55°c, adding more panels will improve the recovery performance and heat the water faster.

Is there a lot of maintenance with the system?

There is virtually no maintenance required on the panels or the system.

What is the guarantees on the system?

There is a 5 year “No Quibble” replacement guarantee.

Is There Training Available?

Yes, there is product training and installation training. Contact us for more details and schedules.